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FAQ/ Art Sales and Custom Artworks Commissions:

Frequently Asked Questions Regarding Art Sales and Commissioned Art Pieces:

Can your paintings be commissioned in different colors or sizes?

I am often asked to create my artwork on a larger scale so I can accommodate most sizes, please email me with the size you require. With regard to color, obviously the colors I have chosen are integral to some of the realistic art pieces but changes can quite easily be made, especially to my abstract artworks. Abstract style artworks can be altered to suit your particular taste or room decor.

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Can I have the exact size I require?

In most cases, I can do a painting in any size. Any extra big or not standard size paintings are painted on canvas and shipped in a roll. I will contact my suppliers and do my best to source a canvas that meets your exact size requirements, if not, I will let you know by email the nearest sizes available. Standard or chunky edged canvases can be used for your painting whichever is to your taste.

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I have seen a piece of artwork I like but it has been sold.

Please be aware that my original paintings are created in a spontaneous manner and whilst any commissioned work will certainly reflect the mood and atmosphere of the original they will never be exact copies, so if you contact me with details of the painting you like I can certainly create something very similar yet retaining that touch of the unique.

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What about prices?

When I work out prices on commissioned pieces I take into consideration that I may have to purchase a single different size canvas which may cost a little more, (I generally buy my standard size canvases in bulk to keep prices affordable)I do try to keep the prices similar to other works in the Gallery and relative to the size of the painting, with this in mind I will still be able to supply you with a great piece of artwork at an incredibly reasonable price! All I ask is a 25% Deposit to get started and the balance on satisfied completion.

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When will you begin work on my commission?

As soon as I have all the necessary details regarding confirmed image, size, etc and am in receipt of your cleared payment for the deposit I can begin work on your commission. Upon completion I will email a photograph of the finished art piece for your final approval. As soon as the balance payment is received, your painting will be shipped.

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What are the Terms and Conditions for any ART sales?

PAYMENT:If you wish to purchase one of my paintings I accept payment by PayPal, Personal checks or Money Orders.
PAYPAL: Paypal is a secure online payment method using your credit or debit card to pay for the artworks, you don't need an account with them as long as you have an email address. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.
CHECKS and MONEY ORDERS: To pay by check or Money Order for your art pieces, please contact me by email with details of painting/s you wish to purchase.
When making payment for your art pieces, please remember to supply a contact phone number which is required by the shipping company to ensure the smooth and trouble free delivery of your purchase.
Once payment is received you will receive an email notification.
PAYMENTS FOR COMMISSIONS: Payments for any art commissions can be made using the above methods.
I do require a non-refundable 25% deposit of the full agreed price to secure the commitment between us both, this is payable when booking any commissions and before work starts on the painting/s. Photographs of the finished painting/s will be sent by email for final approval. The remaining balance is due on satisfied completion and before shipping of the artworks.
Please note: Paintings (including commissioned pieces) will be delivered after full payment has been received and funds have cleared.

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Painting's Variations.

Digital photographs cannot ever fully demonstrate the high quality of these art pieces. Some of the colors and tones may differ slightly depending on your monitor settings. I may include additional images of the paintings in a room setting for demonstration purposes. This allows you to get some idea as to how the artwork may look in your home. Sizes of the paintings in these demonstrations may not be exactly to scale but I do strive to display as accurate a representation as possible. Please see measurements for exact size of a specific art piece.

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Returns of Artworks- Your right to cancel/Faulty or damaged paintings upon receiving:

Each work of art is painted to a high, professional standard and you can be assured that you are buying a quality piece of artwork. If for any reason you are disappointed and would like to return a piece I will offer a refund for returns within 7 days in their original condition and packaging. On receipt of the painting/s you will be refunded the original purchase price of the painting/s minus the shipping costs. In general, all paintings are shipped in perfect condition and wrapped appropriately. Upon receiving your paintings, please inspect for any damage and notify your shipment carrier immediately. Please Note: Returns are NOT accepted on commissioned or custom artwork as these are created specifically to order.

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How to place an ORDER? What is your CONTACT INFORMATION?

If you'd like to place an order or if you have any queries about an order, please contact me via e-mail: ginadegorna@gmail.com

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COPYRIGHT of the Artworks.

Please respect copyright laws. If you purchase a High Resolution File of an artwork, you may use this file to print the image for yourself, your friends and family. Any unauthorized reproduction or use of my paintings and art images for commercial use and profit or otherwise, is strictly prohibited. If you purchase an original painting, you may use the image of that painting for profit. At the same time, the artist also keeps all copyrights of the photograph/s of that same image and may use it/them later for any advertising or commercial use. In this case, the more prints, posters and reproductions are sold the more valuable your art piece becomes!

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What is your PRIVACY POLICY?

Any information which is collected about you is only in order to process your art order/s and is never kept or shared with any third parties.

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